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investigations

NAA Factual Investigation Services are currently relied upon by General Insurers, Life/Indemnity Insurers, Workers Compensation, Self Insurered Employers and Compulsory Third Party Agencies.

Our Surveillance Operatives record levels of activity and check whether claimed capacities/restrictions can be confirmed.

Surveillance requests are attended to within a 24-hour period. Our DMS allows us to quickly assess requirements and secure an Operative.

Extensive experience in presenting evidence in Court has acclimatised our Operatives to the quality (i.e. relevance/admissibility), and quantity of evidence that may be required.

Our fully secure DMS allows us to monitor each step in the investigation process until our final report is completed. This ensures timeliness is managed at an optimum.

E-Claims

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